Privacy Policy wu888 — Our Commitment to Protecting Your Personal Data

1 Introduction & Scope of This Policy

Wu888 takes member privacy seriously. This Privacy Policy ("Policy") describes our privacy practices regarding personal information collected through wu888.onl, the wu888 mobile app, and all related services we offer ("Platform").

This policy applies to all users of the wu888 Platform, including visitors, registered members, and former members whose personal data remains in our systems. We manage your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

When we refer to "personal data" in this document, we mean any information that can be used to identify you, directly or indirectly — from your name and email address to your transaction records and the device information you use to access the Platform.

2 Types of Personal Data We Collect

Wu888 collects your personal data in several ways — whether provided voluntarily during registration, collected automatically as you use the Platform, or received from trusted third parties such as payment providers and identity verification partners.

We only collect data that is genuinely necessary for the stated purposes. wu888 does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required to fulfil legal compliance obligations.

3 How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. wu888 uses your personal data for the following:

• Account Management: Create, maintain and protect your wu888 account, including identity verification and mandatory KYC processes.
• Transaction Processing: Verify and process deposits, withdrawals and all financial transactions conducted on the Platform.
• Customer Support: Respond to enquiries, resolve complaints and provide technical assistance when needed.
• Security and Fraud Prevention: Detect, investigate and prevent fraudulent activity, money laundering and Platform abuse.
• Legal Compliance: Fulfil applicable legal and regulatory obligations, including reporting requirements to relevant authorities.
• Experience Personalisation: Tailor content, promotions and game recommendations based on your habits and preferences.
• Marketing Communications: Send information about promotions, bonuses and Platform updates — only if you have given your consent to receive them.
• Analytics and Improvement: Analyse usage patterns to improve the Platform's performance, security and overall experience.

Wu888 will not use your personal data for any purpose not stated in this Policy without first obtaining your additional consent.

4 Encryption & Technical Security Measures

Your data security is wu888's top priority. We continually invest in the latest security infrastructure to ensure your personal information is always protected from unauthorised access, data breaches, and cyber threats.

Wu888 system security levels based on the latest internal assessment:

• Wu888 servers are protected by multi-layered firewalls and an active intrusion detection system.
• Access to member personal data within wu888's internal systems is restricted to staff who require such access, based on the principle of minimum access rights.
• Wu888 conducts regular penetration testing to identify and patch security vulnerabilities before they can be exploited.
• All member passwords are stored in hashed form using the bcrypt algorithm — we never store your password in plain text.

5 Data Sharing with Third Parties

Wu888 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where we need to share your data with certain parties to enable the Platform to function properly and securely:

• Payment Service Providers: Required transaction details are shared with trusted payment providers to securely process your deposits and withdrawals.
• KYC Verification Partners: Identity details are shared with trusted identity verification platforms to meet mandatory KYC requirements.
• Authorities & Regulators: wu888 will disclose the required data when ordered to do so by a court or competent regulatory authority.
• Technology Service Providers: Hosting infrastructure, cloud services, and analytics platforms that help us operate the Platform — all bound by strict data confidentiality agreements.
• Game Partners: Minimum required game data is shared with game providers to ensure smooth gameplay — no personal financial information is shared.

All third parties that receive personal data from wu888 members are bound by data processing agreements requiring them to protect that information to a standard at least equivalent to our Privacy Policy.

6 Cookies, Tracking & Similar Technologies

The wu888 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security and understand how our Platform is used. The following are the types of cookies we use:

• Essential Cookies: Required for core Platform functions such as login session management and security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the Platform to help us identify areas for improvement. All data is collected anonymously.
• Functional Cookies: Remember your preferences and settings such as language, currency unit and display preferences to provide a more personalised experience.
• Analytics Cookies: Helps us understand overall Platform traffic patterns and usage for strategic planning purposes.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect Platform functionality and your gaming experience.

7 Your Rights as a wu888 User

As a wu888 member and data subject under Malaysia's PDPA, you have several important rights regarding your personal data, all of which we fully respect:

To exercise any of the above rights, please contact the wu888 data protection team via our customer support. We will respond to your request within 30 business days from the date we receive your complete request.

8 Data Retention Period

Wu888 retains your personal data for as long as your account is active and for the required period following account closure to meet applicable legal and regulatory obligations. In general, our data retention policy is as follows:

• Identity and KYC data: Retained for a minimum of seven (7) years after account closure, in line with anti-money laundering legal requirements.
• Financial transaction records: Retained for a minimum of seven (7) years in line with tax and financial reporting requirements.
• Customer support communication logs: Retained for two (2) years after the last interaction.
• Anonymised analytics data: May be retained for a longer period as it cannot be used to identify individuals.
• Marketing data: Deleted within 30 days after you withdraw your marketing consent.

9 Third-Party Links & Services

The wu888 platform may contain links or integrations with third-party services such as game providers, payment platforms and support tools. This Privacy Policy applies only to the wu888 platform and does not cover the privacy practices of any such third parties.

Wu888 is not responsible for the privacy practices or content of third-party websites or services. We recommend reading the privacy policy of each third-party service you use separately before providing them with any personal information.

10 Contact the wu888 Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the wu888 Data Protection Officer via:

• Live Chat on the wu888 platform — available 24 hours a day, 7 days a week
• Support email: [email protected]
• Enquiry forms within the Platform's customer support section

We are committed to responding to all privacy-related enquiries within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia.